T mobile Travel SIM Card User Guide

T mobile 旅遊 SIM 卡使用者指南


尊敬的顧客，

感謝您購買我們的 TMO SIM 卡。為確保您在赴美期間順利使用SIM卡，請您仔細閱讀以下說明。

 

抵達後：

插入SIM卡：請在抵達美國後將SIM卡插入手機。請勿在香港或任何其他國家插入 SIM 卡，因為這可能會影響 SIM 卡的功能。


電話設定：


啟用行動數據：在手機設定中，啟用行動數據和數據漫遊。
APN 設定：使用下列資訊設定 APN：
APN 名稱：fast.t-mobile.com
使用者名稱和密碼：通常會將這些欄位留空


常見問題解答


無法連接網路：
確保您的手機已解鎖並支援行動網路頻段
檢查APN設定是否正確。
重新啟動手機。
檢查數據使用：


客戶服務
如果您在使用SIM卡時遇到任何問題，請聯絡我們的客戶服務團隊。我們竭誠為您提供協助。

Whatsapp : +85251183010

感謝您的購買。祝您旅途愉快！

 

Dear Customer,

Thank you for purchasing our TMO SIM Card. To ensure smooth usage of the SIM card during your trip to US, please carefully read the following instructions.

Important Pre-Use Checklist

  1. Check Your Phone Status:
    • Unlocked Phone: Please confirm that your phone is an unlocked phone (SIM Free). This ensures the SIM card will work properly on your device.

Steps for Usage

  1. Before Departure:

    • Before you depart, please double-check that your phone is an unlocked phone.

  2. Upon Arrival :

    • Insert the SIM Card: Please insert the SIM card into your phone only after you arrive in US. Do not insert the SIM card while in the HK or any other country, as this may affect the SIM card's functionality.

  3. Phone Settings:

    • Enable Mobile Data: In your phone settings, enable mobile data and data roaming.
    • APN Settings: Set up the APN using the following information:
      • APN Name: fast.t-mobile.com
      • Username and Password: Usually leave these fields blank

Frequently Asked Questions

  1. Cannot Connect to the Internet:

    • Ensure your phone is unlocked and supports the mobile network bands
    • Check if the APN settings are correct.
    • Restart your phone.

  2. Checking Data Usage:

    • Refer to the instructions included with the SIM card for specific ways to check your data usage, or log into the provider's data usage platform.

Customer Service

If you encounter any issues while using the SIM card, please contact our customer service team. We are dedicated to assisting you.

Whatsapp : +85251183010

Thank you for your purchase. Have a great trip!